Scan a bike

Scan FAQ

• What is a SafeTag?
  A SafeTag is a visible anti-theft sticker you place on your bike. It deters thieves and shows the bike is registered, which lowers theft risk. The sticker is linked to the rightful owner’s bike registration. By scanning it, you can see whether the bike is reported stolen, which increases the chance of recovery.
• Where can I find a bike frame number?
  The frame number is usually stamped on the frame near the bottom bracket, head tube, rear dropouts, or under the crank area.
• What does this scan feature do?
  This scan checks whether a SafeTag ID, frame number, or battery number is known in BIKEBAZE and whether it is reported as stolen.
• What if the SafeTag is not found?
  First check if you entered the ID correctly (the 6 characters in the center of the SafeTag). If it is still not found, the SafeTag is not activated yet. Press the button to activate the SafeTag if you own this SafeTag, then try again.
• What if the frame number is not found?
  First check whether the frame number is entered correctly and contains no typing mistakes. If the number is correct and the bike is still not found, the bike is probably not registered yet. In that case, register the bike yourself if it is yours.
• What should I do if a bike or battery is marked as stolen?
  Contact the owner using the shown details, share your location to help, and always put your own safety first while following local laws.